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Pro Photo Supply Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card number, email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by visiting these sites:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:


Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.


When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at admin (at) prophotosupply (dot) com or by mail using the details provided below:

Pro Photo Supply Inc. 1112 N.W. 19th AVE, Portland, OR, 97209, United States

What is Real ID?

We use a service called Real ID to verify the identity of online shoppers. This process will need to be completed for first time customers ordering more than $5,000 of product, or in other cases where your identity is hard to establish. You may be on vacation and ordering something shipped to your workplace, sending a gift to a friend far away, or someone is using your credit card without your knowledge. We want to ensure that you are protected from fraudulent use of your identity and so we're using this platform to help us do that.

How do I use it?

How to verify your ID with Real ID

Completing ID verification is simple, secure and instant with Real ID.

All you have to do is open the ID verification link with your phone, scan your document and you're done!

Read on for learning the steps in detail.

Receive a unique link to start ID verification on your phone by email or sms

Step 1. Open your ID verification link

The merchant for your order will send you a unique link that contains your ID verification portal.

Opening the link establishes a secure connection between your device and Real ID to begin verification.

Submit your ID document for verification

Step 2. Submit your ID

In the Real ID portal you'll be prompted to provide your ID document.

Not sure if your ID document will be accepted by Real ID? We cover over 200 countries and hundreds of types of identification documents.

For a full list, check out our support ID documents page.

Then your ID is verified and your order will be processed

All done!

Thats it! Real ID will verify your ID instantly and the merchant will be informed when your order is being processed.

Frequently Asked Questions

Why am I being asked to verify my ID?

The merchant you made a purchase from has required ID on your order for one of the following reasons:

  • To verify you're of age to complete the purchase
  • For compliance reasons because the order contains a product that is restricted
  • Your order is deemed high risk to the merchant and needs ID verification before they can fulfill

Real ID is the ID verification service your merchant utilizes to verify their customer's identities. For further assistance, please contact their customer support for additional help.

Is this secure?

Real ID takes your privacy protection seriously. That's why we've encrypted the entire flow from end to end. It starts with securing the connection between your device and Real ID and then encrypts and locks the submission in our private cloud.

This keeps your ID secure even when on a public network like a coffee house WiFi. Only you and the merchant will have access to your ID photos submission.

More information can be found on Real ID's support site.