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Rental Policies

Reservation / Cancellation

Equipment is rented on a first-come, first-served basis. Reservations may be placed up to 60 days in advance.

You must be cancel your reservation through the rental department at least 24 hours in advance, or you will be charged rent for the period reserved.

Rates and Fees

Daily rental rates begin at 10 a.m. on the day the equipment is available and ends at 10:00 a.m. on the due date. You may find a list of rates here.

Age Requirement

You must be at least eighteen (18) years of age or have a parent or guardian to authorize your rental. A parent or guardian is required to be present at pick up to sign the contract, and they must agree to be responsible financially.

Charges/Late Returns

Pro Photo Supply relies upon you returning equipment on time.

If you return the equipment late, then you will be charged daily rental rates and any lost rental income until the equipment is returned.

Cleaning Fee

The equipment must be clean when returned to Pro Photo Supply. If you return the equipment dirty (with smoke, mud or dirt, chalk or powder, sand, etc.), Pro Photo Supply reserves the right to charge a rental cleaning fee.

Deposit

A deposit may be required. The deposit will be equal to the estimated replacement cost of the equipment in the form of cash or an “Account Hold” on a credit card with satisfactory photo identification. The “Account Hold” will hold funds in the amount of the deposit for seven to ten days.

Use of Equipment and Instruction Manual Policy

If you rent from us, you must operate the equipment in a professional manner and in accordance with the manufacturer’s instructions. Instruction manuals are provided upon request. You will be charged for the manual if not returned with the equipment.

When you arrive to pick up, it is important to inspect the equipment and that it is in good working order, functions as expected, and is free of defects, unless noted in writing on the reservation.

Loss or Damage

You are responsible for the equipment while it is in your possession. If the equipment is damaged beyond repair or not returned (lost or stolen), you will pay the full replacement cost.

Insurance

You must obtain insurance coverage on equipment unless you have an established credit account and Pro Photo Supply has waived this requirement in writing.

The insurance must be all risk, equal to the replacement cost of the equipment (as set by Pro Photo Supply), the primary insurance for the equipment, and name Pro Photo Supply as a “loss payee.” Pro Photo Supply may require proof of insurance at any time.

Try Before You Buy

If you purchase similar, new equipment from Pro Photo Supply within six business days of a rental, Pro Photo Supply will credit one day’s rental rate against the purchase price.

Spare Bulb and Battery Policies

Spare modeling lamps and flashtubes are provided upon request and without charge so long as any inoperative lamp or flashtube is returned. You should carry spare batteries. Charged batteries will be provided but are not guaranteed. You will be charged for any missing or damaged lamps, flashtubes, or batteries.

Disclaimer of Warranty/Limitation of Remedies

EXCEPT AS EXPRESSLY STATED HEREIN, PRO PHOTO SUPPLY MAKES NO WARRANTY, EXPRESS OR IMPLIED, CONCERNING THE CONDITION OR OPERATION OF RENTED EQUIPMENT AND EXPRESSLY DISCLAIMS ANY SUCH WARRANTIES, INCLUDING THE WARRANTY MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. RENTER SHALL HAVE NO CLAIM FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AMOUNTING FROM THE EQUIPMENT; RENTER’S EXCLUSIVE REMEDY SHALL BE RETURN OF ALL OR A PORTION OF THE RENT PAID BY RENTER. RENTER SHALL INDEMNIFY AND HOLD PRO PHOTO SUPPLY HARMLESS FROM ANY CLAIM RELATING TO THE EQUIPMENT.

Litigation

Pro Photo Supply may recover unreturned equipment from renter. If Pro Photo Supply incurs any costs in attempting to recover the equipment or any amount due, your reservation means you agree to reimburse Pro Photo Supply for reasonable attorneys’ fees and court costs, including those on appeal. This agreement is governed by Oregon law, without regard to its conflict of laws provisions. Venue for any proceeding arising out of or related to this Agreement or the rental of the equipment lies exclusively in Multnomah County, Oregon, and all parties stipulate to the personal jurisdiction of such court and waive any right to remove or transfer the proceeding to any other court or venue.