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Returns & Exchanges

Returns / Exchanges / Restocking Fees

Returns will be accepted up to 14 days from date of purchase and are charged up to a 15% restocking fee.

Paper, Ink, and Film

We don't accept returns of these items as we cannot guarantee the condition of film, photo paper, and chemistry once it has left our store. We don't accept returns of opened printer paper, ink, or film.

Defective Items

Defective items may be exchanged within 14 days of purchase. No fees will be charged for defective items.

Used Gear

All used gear is final sale unless mechanical or optical problems are discovered by the customer. The period of time for return of used items with defective issues is 14 days.

Cash Returns

In person cash refunds over $100 will be tendered as a business check. Please note that refund checks may take 1-2 business days to process.


Most merchandise comes with a limited warranty provided by the manufacturer. All merchandise is sold as is without warranty. We make no warranty of any kind, express or implied. Contact the manufacturer and refer to the warranty included with the merchandise in the event of a defect in materials or workmanship. A copy of the applicable warranty is available upon request.
We are not liable for loss or damages.