Shipping policy

Pickup In Store

To make sure your valuable order gets to the right person, the cardholder must be present for local pickup. Please bring the payment card used for the purchase and a valid photo ID.

If you don't pick it up within 90 days, we'll put it back in stock and refund you, minus a 5% order cancellation fee.

There is no fee for local pickup.

Shipping Services

We typically ship all items using USPS Priority. The shipping cost depends on the weight and size of your items and is collected when you place your order.

Shipping Schedule & Order Cutoff

We ship orders Monday through Friday, excluding holidays. Our daily shipping cutoff is 12:00 PM Pacific Time (noon).

Orders placed before the cutoff are typically shipped the same business day. Orders placed at or after 12:00 PM, or on weekends or holidays, will be shipped on the next shipping day.

Shipping times may vary based on product availability and order processing requirements.

Ground Shipping Only

Some items cannot be shipped by air freight and must go by ground. These include:

Lithium Ion Batteries

Photo Chemistry

Compressed Air

Items We Cannot Ship:

Some items are too large or heavy to ship. These include:

Seamless Background Paper

Inkjet Printers

Sandbags

Large Roller Stands